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FAQs/Tutorials


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FAQs/Tutorials


Click on the questions below to find some answers! 

GENERAL:

How do I get a quote?
StudentPrint does not provide quotes but we are happy to provide you with an estimate and identify circumstances that may impact the final price.
Where are you located and what are your hours?
Suite 3301, 333 East Campus Mall Madison, WI 53715. Hours M-F: Academic Year-9:30am to 6:30pm, Exam weeks and summer-10:00am to 4:30pm, CLOSED: Campus Holidays, December 24 to the second week in January, and Spring Break.
What is your timeframe for completing print jobs?
For standard print orders we guarantee completion within two full business days from when we receive all the necessary information to process the order. Booklets (booklets with staples in the middle) and large button orders may take up to 5 business days. Orders with significant special handling may require additional time. Approval of a proof is required if your order consists of more than 25 color copies or 250 black and white copies.
What methods of payment does StudentPrint accept?
Cash, check, Visa or Mastercard and Wiscard. We can set up accounts for anyone with a Department Funding String (UDDS#). ASM funding: Operations Grants, Event Grants, Open Funds, and GSSF funding.

Submitting an Order:

How do I submit the order form?
Download the order form from our website, edit the document, save the new document onto your computer, then attach it to an email to us along with your files and send it to stuprint@rso.wisc.edu. You can also come to the counter and fill out a physical copy (you can bring your file on a usb or pull it up online).
How can I send my file?
Email it to us at stuprint@rso.wisc.edu or come to the counter and save the file onto our server (either by opening it up online or bringing it on a flashdrive). For scanning, you can bring us the hard copies
My file is too big. Can I submit with UW Box, Box, Dropbox, or Google Drive?
Yes, please put the sharable link in the email. When submitting documents using UW Box or Box: Click "Share" on the right side of the file. Under the "Shared Link" box select "People with the link." Copy and paste the link into your email along with your completed order form.

PRINTING:

Does it matter what size and file type I use?
We prefer most print orders to be submitted to us as PDFs. For oversized print we require a PDF. We also accept: Microsoft Office products (Word, PowerPoint, etc.), Adobe Photoshop, Illustrator, and InDesign (as long as all links are submitted properly).
Why was I asked to sign a proof approval?
To help ensure customer satisfaction, we ask that you come in and approve a proof of your order before we run the entire order to make sure it looks how you would like. We require a proof if your order consists of more than 25 color copies or 250 black and white copies.
How does pricing work for large format printing?
The width of our printer is 42 inches and it can print a length of up to 7 feet. So if your poster is 36"x30" then the longest side still fits the width of our printer and we would charge by the shorter side of 30" (2.5 feet charge). If your poster is 48"x30" then the longest side no longer fits the width of the printer and more paper is used for the print so we would charge by the 48" (4 feet charge). Prints will always come out with white margins and we offer cutting them off for free but if your poster is over 64 inches (this is larger than our cutter) we will charge a special handling fee of $20/hr for the time it takes to hand cut your poster (typically it can take 10-15 min to cut one poster).
I need a copy of an old book. Will StudentPrint print it for me?
In order to comply with copyright regulations, we are only able to print an entire work if it is in the public domain. We are unable to print an entire printed work if it is protected by licensing or copyright law; however, we can print 10% or one chapter, whichever is less. We will review all orders involving copyright issues on a case by case basis.
What is the price difference between color and black and white printing?
The base price for printing on black and white is $0.07 per page and the base price for color is $0.50 per page. Paper size, paper type, and whether or not it is double sided will also impact the price of both black and white and color printing.

ASM FUNDING:

How should groups identify themselves?
Use your RSO's acronym, if applicable, and full name. If you have more than one grant, be very specific about what kind of funding you are using for your order.
Who can place an order, approve a proof, or pickup and sign for an order?
For Operation Grants, Open Funds, and Event Grants only authorized signers can submit an order and approve a proof. For GSSF groups, authorized signers and authorized users can submit an order and approve a proof. Anyone from the RSO may pick up the order.
Are there limits to how much a group can spend on an order?
There is no limit, but orders must be at least $2.00.
What if my group needs more copies than our grant will pay for?
You will need to pay for any extra copies privately.
Do I need an ASM Logo and Disclaimer on my prints?
Yes, All printed materials using an ASM grant (with the exceptions of business cards and button type orders) require an ASM Logo and Disclaimer. CLICK HERE to download the logo.
What if I forget to put on an ASM Logo and Disclaimer?
You can either resend your files with the ASM Logo and Disclaimer or we can place it on your files for you for a $1.00 quick fix fee. CLICK HERE to download the logo.
Why does my group get charged for an "example copy"?
You are charged for an example copy which ASM Finance Staff reviews. They will be checking for the ASM Logo and Disclaimer and that you are not soliciting for funds or support with printing paid with segregated fees. If you violate these agreements you will be asked to reimburse ASM.

GRAPHIC DESIGN:

What type of orders can be designed?
StudentPrint offers a variety of graphic design services, such as logos, letterheads, brochures/programs, posters/fliers, invitations, oversized banners, business cards, and buttons. Other ideas are also welcome. We do not offer web design services.
How much does graphic design cost?
Graphic design is $40/hour and graphic layout is $20/hour and both are charged by the quarter hour. An estimate regarding the time required for a project can be obtained before design work begins, as well as a complimentary half-hour consultation.
How can I contact the graphic designer?
You can email the designer directly at spdesigner@gmail.com or you can call StudentPrint at (608)262-6216.

Tutorials:

How do I extract pages from a PDF?
Please note, the tutorials below require the full version of Adobe Acrobat DC which is availble to all students in most University computer labs. There are also free services available through many apps and websites such as Smallpdf.com.
CLICK HERE for a screen shot tutorial
CLICK HERE to watch a video tutorial
How do I combine files into a PDF?
Please note, the tutorial below requires the full version of Adobe Acrobat DC which is availble to all students in most University computer labs. There are also free services available through many apps and websites such as Smallpdf.com.
CLICK HERE for a screen shot tutorial
How do I resize an image using Photoshop?
Please note, the tutorial below requires the full version of Photoshop which is availble to all students in most University computer labs. There are also free services available to the public through most public libraries.
CLICK HERE
for a screen shot tutorial
How do I change my image quality in Photoshop?
Please note, the tutorial below requires the full version of Photoshop which is availble to all students in most University computer labs. There are also free services available to the public through most public libraries.
CLICK HERE
for a screen shot tutorial
How do I change my color scheme in Photoshop?
Please note, the tutorial below requires the full version of Photoshop which is availble to all students in most University computer labs. There are also free services available to the public through most public libraries.
CLICK HERE
for a screen shot tutorial
How do I make sure my sticker image is not transparent in Photoshop?
Please note, the tutorial below requires the full version of Photoshop which is availble to all students in most University computer labs. There are also free services available to the public through most public libraries.
CLICK HERE
for a screen shot tutorial
How do I layout my business card with a bleed in InDesign?
Please note, the tutorial below requires the full version of InDesign which is availble to all students in most University computer labs. There are also free services available to the public through most public libraries.
CLICK HERE
for a screen shot tutorial
What if I don't want to/can't/don't have time to do this myself?
We can always try to help you with your files! Contact us and we can assess how best to help you. We charge $1.00 for any quick fixes, $20/hr for things that are a bit more complicated, and $40/hr for very complicated orders.
CLICK HERE to view more information about our graphic design services